.help-hero {
  padding: 120px 0 80px;
  background: linear-gradient(135deg, var(--gray-50) 0%, var(--white) 100%);
  position: relative;
  overflow: hidden;

  .video0 {
    top: 0;
    width: 100%;
    height: 100vh;
    position: absolute;
    object-fit: cover;
    pointer-events: none;
  }

  @media (max-width: 992px) {
    height: 100%;

    .video0 {
      height: 100%;
    }
  }
}

.hero-title {
  color: var(--white);
}

.hero-description {
  color: var(--white);
}

.search-suggestions {
  color: var(--white);
  .suggestion-label {
    color: var(--white);
  }
}

.search-container {
  margin-top: 40px;
  max-width: 600px;
  margin-left: auto;
  margin-right: auto;
}

.search-box {
  position: relative;
  display: flex;
  align-items: center;
  background: white;
  border: 2px solid var(--gray-200);
  border-radius: var(--radius-xl);
  padding: 4px;
  box-shadow: var(--shadow-lg);
  transition: var(--transition);
}

.search-box:focus-within {
  border-color: var(--primary);
  box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.1);
}

.search-box i {
  color: var(--gray-400);
  font-size: 18px;
  margin-left: 20px;
  margin-right: 12px;
}

.search-input {
  flex: 1;
  border: none;
  outline: none;
  font-size: 16px;
  padding: 16px 0;
  color: var(--gray-900);
  background: transparent;
}

.search-input::placeholder {
  color: var(--gray-400);
}

.search-btn {
  background: var(--primary);
  color: white;
  border: none;
  padding: 12px 24px;
  border-radius: var(--radius-lg);
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  transition: var(--transition);
}

.search-btn:hover {
  background: var(--primary-dark);
  transform: translateY(-1px);
}

.search-suggestions {
  margin-top: 20px;
  text-align: center;
}

.suggestion-label {
  font-size: 14px;
  color: var(--gray-600);
  margin-bottom: 12px;
  display: block;
}

.suggestions-list {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: center;
}

.suggestion-tag {
  background: var(--gray-100);
  color: var(--gray-700);
  border: 1px solid var(--gray-200);
  padding: 6px 12px;
  border-radius: 20px;
  font-size: 12px;
  cursor: pointer;
  transition: var(--transition);
}

.suggestion-tag:hover {
  background: var(--primary);
  color: white;
  border-color: var(--primary);
}

/* Quick Actions Section */
.quick-actions-section {
  padding: 60px 0;
  background: var(--white);
}

.quick-actions-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 24px;
}

.action-card {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-xl);
  padding: 32px 24px;
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  transition: var(--transition);
  position: relative;
  overflow: hidden;
}

.action-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--primary), var(--primary-light));
  opacity: 0;
  transition: var(--transition);
}

.action-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-xl);
  border-color: var(--gray-300);
}

.action-card:hover::before {
  opacity: 1;
}

.action-card.emergency {
  border-color: var(--danger);
}

.action-card.emergency::before {
  background: var(--danger);
  opacity: 1;
}

.action-icon {
  width: 64px;
  height: 64px;
  background: linear-gradient(135deg, var(--primary), var(--primary-light));
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: white;
  font-size: 24px;
  margin-bottom: 20px;
}

.action-card.emergency .action-icon {
  background: linear-gradient(135deg, var(--danger), #dc2626);
}

.action-content h3 {
  font-size: 18px;
  font-weight: 600;
  margin-bottom: 8px;
  color: var(--gray-900);
}

.action-content p {
  font-size: 14px;
  color: var(--gray-600);
  margin-bottom: 20px;
}

.action-button {
  margin-top: auto;
}

/* Status Section */
.status-section {
  padding: 40px 0;
  background: var(--gray-50);
}

.status-card {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-xl);
  padding: 32px;
  box-shadow: var(--shadow-sm);
}

.status-header {
  display: flex;
  align-items: center;
  gap: 20px;
  margin-bottom: 24px;
  flex-wrap: wrap;
}

.status-icon {
  width: 56px;
  height: 56px;
  background: linear-gradient(135deg, var(--success), #059669);
  border-radius: var(--radius-lg);
  display: flex;
  align-items: center;
  justify-content: center;
  color: white;
  font-size: 24px;
  flex-shrink: 0;
}

.status-info {
  flex: 1;
}

.status-info h3 {
  font-size: 20px;
  font-weight: 600;
  margin-bottom: 4px;
  color: var(--gray-900);
}

.status-info p {
  font-size: 14px;
  color: var(--gray-600);
  margin: 0;
}

.status-indicator {
  display: flex;
  align-items: center;
  gap: 8px;
}

.status-dot {
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--success);
  animation: pulse 2s infinite;
}

.status-text {
  font-size: 14px;
  font-weight: 500;
  color: var(--success);
}

@keyframes pulse {
  0% {
    box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7);
  }

  70% {
    box-shadow: 0 0 0 10px rgba(16, 185, 129, 0);
  }

  100% {
    box-shadow: 0 0 0 0 rgba(16, 185, 129, 0);
  }
}

.status-details {
  border-top: 1px solid var(--gray-200);
  padding-top: 24px;
}

.service-status {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  gap: 16px;
}

.service-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px;
  background: var(--gray-50);
  border-radius: var(--radius-lg);
  transition: var(--transition);
}

.service-item:hover {
  background: var(--gray-100);
}

.service-name {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 14px;
  font-weight: 500;
  color: var(--gray-700);
}

.service-name i {
  color: var(--primary);
  width: 16px;
}

.service-indicator {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 500;
}

.indicator-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
}

.indicator-dot.operational {
  background: var(--success);
}

.indicator-dot.warning {
  background: var(--warning);
}

.indicator-dot.error {
  background: var(--danger);
}

.service-indicator span {
  color: var(--success);
}

/* Categories Section */
.categories-section {
  padding: var(--section-padding);
  background: var(--white);
}

.categories-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(350px, 1fr));
  gap: 24px;
}

.category-card {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-xl);
  padding: 32px 24px;
  display: flex;
  align-items: center;
  gap: 20px;
  transition: var(--transition);
  cursor: pointer;
  position: relative;
  overflow: hidden;
}

.category-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--primary), var(--primary-light));
  opacity: 0;
  transition: var(--transition);
}

.category-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-lg);
  border-color: var(--gray-300);
}

.category-card:hover::before {
  opacity: 1;
}

.category-icon {
  width: 56px;
  height: 56px;
  background: linear-gradient(135deg, var(--primary), var(--primary-light));
  border-radius: var(--radius-lg);
  display: flex;
  align-items: center;
  justify-content: center;
  color: white;
  font-size: 24px;
  flex-shrink: 0;
}

.category-content {
  flex: 1;
}

.category-content h3 {
  font-size: 18px;
  font-weight: 600;
  margin-bottom: 4px;
  color: var(--gray-900);
}

.category-content p {
  font-size: 14px;
  color: var(--gray-600);
  margin-bottom: 8px;
}

.category-count {
  font-size: 12px;
  color: var(--primary);
  font-weight: 500;
}

.category-arrow {
  color: var(--gray-400);
  font-size: 16px;
  transition: var(--transition);
}

.category-card:hover .category-arrow {
  color: var(--primary);
  transform: translateX(4px);
}

/* FAQ Section */
.faq-section {
  padding: var(--section-padding);
  background: var(--gray-50);
}

.faq-container {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.faq-item {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius-lg);
  overflow: hidden;
  transition: var(--transition);
}

.faq-item:hover {
  box-shadow: var(--shadow-md);
  border-color: var(--gray-300);
}

.faq-question {
  padding: 24px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  transition: var(--transition);
}

.faq-question:hover {
  background: var(--gray-50);
}

.faq-question h4 {
  font-size: 16px;
  font-weight: 600;
  color: var(--gray-900);
  margin: 0;
  flex: 1;
}

.faq-question i {
  color: var(--primary);
  font-size: 14px;
  transition: var(--transition);
}

.faq-question[aria-expanded="true"] i {
  transform: rotate(180deg);
}

.faq-answer {
  border-top: 1px solid var(--gray-200);
}

.faq-content {
  padding: 24px;
  color: var(--gray-600);
  line-height: 1.6;
}

.faq-content p {
  margin-bottom: 16px;
}

.faq-content ul,
.faq-content ol {
  margin-bottom: 16px;
  padding-left: 20px;
}

.faq-content li {
  margin-bottom: 8px;
}

.speed-guide {
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin-top: 16px;
}

.speed-item {
  background: var(--gray-50);
  padding: 16px;
  border-radius: var(--radius);
  border-left: 4px solid var(--primary);
}

.speed-item strong {
  color: var(--gray-900);
  display: block;
  margin-bottom: 4px;
}

.troubleshoot-steps {
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin-top: 16px;
}

.step {
  display: flex;
  align-items: flex-start;
  gap: 16px;
}

.step-number {
  width: 32px;
  height: 32px;
  background: var(--primary);
  color: white;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  font-weight: 600;
  flex-shrink: 0;
}

.step-content strong {
  color: var(--gray-900);
  display: block;
  margin-bottom: 4px;
}

.step-content p {
  margin: 0;
  font-size: 14px;
}

.payment-methods {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 20px;
  margin-top: 16px;
}

.payment-category {
  background: var(--gray-50);
  padding: 16px;
  border-radius: var(--radius);
}

.payment-category h5 {
  font-size: 14px;
  font-weight: 600;
  color: var(--gray-900);
  margin-bottom: 12px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.payment-category i {
  color: var(--primary);
}

.payment-category ul {
  margin: 0;
  padding-left: 16px;
}

.payment-category li {
  font-size: 13px;
  margin-bottom: 4px;
}

/* Contact Support Section */
.contact-support-section {
  padding: var(--section-padding);
  background: var(--white);
}

.support-card {
  background: linear-gradient(135deg, var(--primary), var(--primary-light));
  border-radius: var(--radius-xl);
  padding: 60px 40px;
  text-align: center;
  color: white;
}

.support-content {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 24px;
}

.support-icon {
  width: 80px;
  height: 80px;
  background: rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 32px;
}

.support-text h3 {
  font-size: 28px;
  font-weight: 600;
  margin-bottom: 12px;
}

.support-text p {
  font-size: 16px;
  opacity: 0.9;
  margin: 0;
  max-width: 600px;
}

.support-actions {
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
  justify-content: center;
}

.support-actions .btn-success {
  background: #25d366;
  border-color: #25d366;
}

.support-actions .btn-success:hover {
  background: #128c7e;
  border-color: #128c7e;
}

.support-actions .btn-primary {
  background: white;
  color: var(--primary);
  border-color: white;
}

.support-actions .btn-primary:hover {
  background: var(--gray-100);
  color: var(--primary-dark);
  border-color: var(--gray-100);
}

.support-actions .btn-outline-primary {
  color: white;
  border-color: rgba(255, 255, 255, 0.5);
}

.support-actions .btn-outline-primary:hover {
  background: rgba(255, 255, 255, 0.2);
  border-color: white;
  color: white;
}

/* Modal Styles */
.modal-content {
  border: none;
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
}

.modal-header {
  border-bottom: 1px solid var(--gray-200);
  padding: 24px 32px;
}

.modal-title {
  font-size: 20px;
  font-weight: 600;
  color: var(--gray-900);
  display: flex;
  align-items: center;
}

.modal-body {
  padding: 32px;
}

.modal-footer {
  border-top: 1px solid var(--gray-200);
  padding: 24px 32px;
}

.form-label {
  font-size: 14px;
  font-weight: 500;
  color: var(--gray-700);
  margin-bottom: 6px;
}

.form-control {
  padding: 12px 16px;
  border: 1px solid var(--gray-300);
  border-radius: var(--radius);
  font-size: 14px;
  transition: var(--transition);
}

.form-control:focus {
  border-color: var(--primary);
  outline: none;
  box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

/* Responsive Design */
@media (max-width: 992px) {
  .help-hero {
    padding: 100px 0 60px;
  }

  .quick-actions-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .status-header {
    flex-direction: column;
    align-items: flex-start;
    gap: 16px;
  }

  .service-status {
    grid-template-columns: 1fr;
  }

  .categories-grid {
    grid-template-columns: 1fr;
  }

  .support-actions {
    flex-direction: column;
    width: 100%;
  }

  .support-actions .btn {
    width: 100%;
    justify-content: center;
  }
}

@media (max-width: 768px) {
  .hero-title {
    font-size: 2rem;
  }

  .section-title {
    font-size: 1.75rem;
  }

  .quick-actions-grid {
    grid-template-columns: 1fr;
  }

  .action-card {
    padding: 24px 20px;
  }

  .search-box {
    flex-direction: column;
    gap: 12px;
    padding: 16px;
  }

  .search-input {
    padding: 12px 0;
    text-align: center;
  }

  .search-btn {
    width: 100%;
    padding: 12px;
  }

  .suggestions-list {
    flex-direction: column;
    align-items: center;
  }

  .suggestion-tag {
    width: 100%;
    max-width: 200px;
    text-align: center;
  }

  .category-card {
    flex-direction: column;
    text-align: center;
    gap: 16px;
  }

  .category-arrow {
    transform: rotate(90deg);
  }

  .support-card {
    padding: 40px 24px;
  }

  .modal-body,
  .modal-header,
  .modal-footer {
    padding: 20px;
  }
}

@media (max-width: 576px) {
  .help-hero {
    padding: 80px 0 40px;
  }

  .hero-title {
    font-size: 1.75rem;
  }

  .section-title {
    font-size: 1.5rem;
  }

  .action-icon {
    width: 56px;
    height: 56px;
    font-size: 20px;
  }

  .status-card {
    padding: 24px;
  }

  .faq-question {
    padding: 20px;
  }

  .faq-content {
    padding: 20px;
  }

  .payment-methods {
    grid-template-columns: 1fr;
  }

  .troubleshoot-steps {
    gap: 12px;
  }

  .step {
    flex-direction: column;
    align-items: center;
    text-align: center;
    gap: 12px;
  }
}

/* Utility Classes */
.text-success {
  color: var(--success) !important;
}

.text-danger {
  color: var(--danger) !important;
}

.text-warning {
  color: var(--warning) !important;
}

.bg-success {
  background-color: var(--success) !important;
}

.bg-danger {
  background-color: var(--danger) !important;
}

.bg-warning {
  background-color: var(--warning) !important;
}

.border-success {
  border-color: var(--success) !important;
}

.border-danger {
  border-color: var(--danger) !important;
}

.border-warning {
  border-color: var(--warning) !important;
}